Gifts for the Soul

Frequently Asked Questions

What is the difference between green, black, white and herbal teas?

What is Ojay Greene doing to make sure that human rights are respected?

What is Ojay Greene doing about climate change?

Where do your ingredients come from?

Where can I find a full list of ingredients and information about allergens?

Are your teas gluten-free, GMO-free or pesticide-free?

Are your teas organic?

Do your teas contain flavoring? What is the difference between artificial and natural flavoring?

How much caffeine is there in a cup of tea?

Can I drink your tea while pregnant or breastfeeding?

Does tea expire?

How long do your teas stay fresh and how should I store it?

I’ve heard that I shouldn’t add milk to teas that contain hibiscus. Is this true?

Can I reuse my tea bags?

Can I cold brew loose leaf tea?

How much tea do I have to drink to get full antioxidant benefits?

What are the benefits of hot brewed tea?

How do I make the perfect cup of tea?

Do you ship internationally?

How much does shipping cost?

How long does shipping take?

What payment types do you accept?

How can I track my shipment?

Can I return items bought online?

My order hasn’t arrived yet. What do I do?

Can I amend or cancel my order?

The product that I want is out of stock. What do I do?

My order has a faulty/damaged product. What can I do?

My order is missing a product. What can I do?

My address has changed and I’ve already placed my order. What can I do?

My order is a gift. Can I add a gift message?

Can I suggest a new tea flavor or product idea?